How long will it take to receive my order?

Upon receiving your order, our dedicated team will gather your item from our inventory with care and package it securely. Please allow up to 48 hours for our team to prepare your order for shipment. Your item will then be handed over to our shipping partners. Below are the estimated delivery times for each region during this period:

USA and Canada: 4 -12 days
Australia, NZ & Oceania: 5-15 days
Europe & UK: 4 -12 days
Latin America: 9-26 days
Other countries: 11-30 days

*Please note that actual delivery times may be subject to local courier updates or affected by external factors such as flight schedules and weather conditions.


What are the shipping costs?

We provide free and fast worldwide shipping on all orders over $30, regular Standard Shipping 7-15 Days for $4.99. If you'd like to receive your order even sooner, we also offer Expedited Shipping 4-9 Days for $6.72.

How can I find my tracking number?

Once your items have been shipped, you'll receive an email notification containing your tracking number. If you haven't received one or the tracking number isn't working, contact our customer support team, and we'll be happy to help.

I need to make changes to an order I just placed.

If you need to modify an order you just submitted through our website, please email contact@quantyvo.com right away with your requested changes.

Our orders usually take 1 business day to process, so if you contact us before your order has been processed, we might be able to make the changes.

We'll do our best to accommodate your request, but please note that once the order is being processed at our fulfilment centres, we can no longer make changes. Additionally, we cannot change the address or reroute packages once they've been shipped.


Do I need to pay customs charges?

International orders may be subject to additional taxes or customs charges upon arrival. Although this is rarely an issue for our customers, if it does occur, you are responsible for covering any additional fees. We recommend checking with your local authorities for potential import charges before placing an order.

Can I change my shipping address?

Please ensure your billing and shipping addresses are accurate when placing your order, as QUANTYVO is not responsible for errors made during the checkout process. If we make a mistake, we'll gladly send a replacement at no additional cost.


What is QUANTYVO return policy?

If you're unhappy with your product for any reason, you can return it for a full refund within 30 days of delivery.

To be eligible for a return, your products must be clean and undamaged.

How do I return an item?

Simply email our friendly customer service team at contact@quantyvo.com, and we'll provide you with instructions for returning your items. It's as easy as that!

When will I receive my refund?

Please provide us with the tracking number for the returned items. We will promptly issue a refund once we receive the returned items.

*Note that the purchaser is responsible for any shipping costs associated with returns, and these costs are non-refundable.


What information is required for checkout?

Our checkout process is simple, fast, and secure. Just enter your shipping address and payment method, then place your order!

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, Diners Club, JCB, Google Pay,  Apple Pay.